Online stock: instant availability | Secure payment | Fast worldwide delivery

Foire aux questions

 

 

Orders and deliveries
How do I know if a product is available or not?
Our website www.bud-racing.com is linked to our physical stock, so you know the availability of items in real time, several possibilities: The item is "Available", you can add it to your cart and order it, it will be shipped the same day if you validate...
How to place an order on the website?
To order on our website, you must create an account here: www.bud-racing.com/gb/customer/account/create/  The private accounts are automatically validated, the professional accounts must be validated by us, under 24 / 48 hours. After creating...
How to place an order by phone?
The BUD RACING team is available for any information or questions concerning a product or an order. But for the sake of speed and efficiency, we advise you to validate your order on the website in order to process it as soon as possible. Office opening...
Which payment method are available ?
Secure payments : Our online payment system is reliable and secure, it allows you to place your order with your credit card in good conditions and in full confidence. Types of payments available: Credit card: CB, VISA, Mastercard Checks are...
How do you ship my order and how to track it ?
Delivery methods For customers in France: GLS Flex: home delivery within 24 / 48 hours depending on the region GLS Mondial Relay: delivery in relay point within 24 / 48 hours depending on the region Colissimo (Corse island): home delivery within...
How to return a product ?
Conditions of return : All requests for returns must be submitted to us for pre-approval, by email to budracing@bud-racing.com or by telephone on 00 33 5 58 41 99 00. BUD RACING will cover return shipping costs in the event of an error on our part...
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After Sales Service
How long is the refund period?
You have 30 days after receipt of the package to return your items in their original packaging at your own expense, with all accessories. Important: Items returned incomplete, damaged during assembly, damaged, soiled or used will not be accepted. A...
How should I ask for a return / refund ?
Requests for returns must be made through our return form available right here. Any incomplete request will be refused. Do not send your package until you have received our confirmation by email.
What are the accepted reasons for return?
The main reasons for accepted returns are: - Change of size, color, etc. - Item received damaged, broken - Wrong reference received Other grounds will be considered individually based on the information provided.
How do I return an item and how?
The item(s) to be returned must be repackaged in their original packaging, with all their accessories, and in perfect condition. The original packaging should not be used as a shipping box (i.e. : helmet, boots, etc.), please use a specific carboard ...
Exchange, credit or refund?
We trigger the exchange, credit or refund of your order after checking the items in our warehouses. This will be effective within a maximum of 15 days and by the means of payment used when ordering. In the case of a product exchange not covered by our...
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Suspensions service
How to tune or maintain my suspensions at Bud Racing ?

Read here all information regarding our Suspensions Service.

How to select the rate of my fork and shock springs according to my weight, style and bike ?
Using the right spring rate for your fork and shock Motocross or Enduro bike is a must to get the best result and keep your riding safe. You can find here below the links of our recommandations spring rate by rider weight, according to your Motocross...
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Tech. Information
How can I know the year or model of the bike I own or I want to buy ?
Motocross or Enduro bikes have a serial number, engraved on the frame, usually on the stem. You can verify year and model of your bike thanks to this number. Find here below serial nubers by brand: Kawasaki - Honda - KTM - Suzuki - Yamaha  
What is the standard transmision of my motocross or enduro bike ?
The transmission rate of your bike and its feeling are affected by the number of teeth of your front sprocket, rear sprocket and length of chain. The less teeth on your front sprocket or the more teeth on your rear sprocket are, the more reactive your...
Which oil to choose for my bike ? Discover Champion Oil, partner of the Bud Racing Team.

Discover here the complete range of Champion oil: engine oil, transmission oil, suspensions oil, sprays, etc... used and validated by riders and mechanics from Team 9MM Energy Drink Bud Racing Kawasaki.

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Rider support
How to get supported by Bud Racing ?
Bud Racing offers support contracts for riders participating in the French or European motocross or enduro championships on a regular basis (for riders participating in local championships, we advise you to contact your local dealers or for foreign riders...
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Catalog and Stickers
How to get Bud Racing stickers ?

We give away stickers on races, then meet us at the Bud Racing rig.

You can also send us a request by mail at Bud Racing, ZA Pedebert, 40150 Soorts Hossegor - France with a stamped envelop with your name and address. Envelop must be stamped for shipping from France to your country. We would then send you some free stickers back. 

How to get Bud Racing catalog ?

The Bud Racing catalog is available online here. We also send it with all orders. 

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